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One plan. Priced per conversation.

A one-time deployment fee to configure RevelirQA for your team, then a per-conversation rate for the grading.

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Deployment feeOne time
$30,000
Per conversation gradedBilled monthly on actual volume
$0.35
Minimum10,000 conversations a month
$3,500per month

All prices in USD. Below 10,000 conversations in a month, you pay the minimum.

What it costs at your volume.

Conversations a month

conversations
2,00050,000

Above 50,000 a month we quote directly.

Minimum applies below 10,000Then $0.35 each

You would pay

$5,250/ month

That is the monthly minimum.

Year 1 $93,000
Including the deployment fee
Year 2 $63,000
Year 3 $63,000
More than 50,000 a month We quote volumes this size directly. Book a call and we will work it out against your actual numbers. Book a Demo

Start here

Run a pilot first.

$10,000
Credited against the deployment fee
  • Six weeks from the day we get access to your data
  • 10,000 conversations graded
  • An agreed subset of your scorecard
  • Accuracy definitions and targets agreed with your QA leads in week one
  • The full $10,000 comes off the deployment fee if you proceed

The pilot rate per conversation is higher than the ongoing rate because it carries the setup work. Nothing is charged twice if you proceed.

Why there's a deployment fee.

Grading is only useful when your QA leads agree with the results. The deployment fee covers the work that gets it to that point.

  • Built from your scorecard. Your criteria, your weights and your critical errors, each one built as a grading metric.
  • Your policies, read at grading time. Your SOPs are ingested and referenced when a conversation is graded, so a policy change carries through to the grading.
  • Calibrated against your team. We grade a sample, your QA leads mark where we got it wrong, and we adjust until they sign off.
  • Configured by us. Nobody on your team writes prompts, wires up retrieval or tunes weights.

This happens once. After deployment you pay for the grading only.

What the deployment fee covers.

Scorecard and knowledge base

  • Every criterion built as a grading metric
  • Your SOPs and policy documents ingested for reference during grading

Integration and reporting

  • Helpdesk API connection, conversation filters, field mapping and testing
  • Dashboard views built for your team leads and managers

Calibration and onboarding

  • Calibration against your QA leads' judgement until they sign off
  • Training on confirming grades, handling agent disputes and using findings in coaching

What happens next.

  1. A working session with your QA leads, going through your current scorecard and the criteria your team cannot reliably assess today
  2. You decide on a pilot or a full deployment
  3. We put the scope in writing
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