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Most support teams review less than 5% of tickets. Revelir scores all of them.
Spot checks tell you what happened in 50 tickets this week. RevelirQA tells you what happened in all of them — and which agents need support, which behaviours are improving, and where your quality risks actually are.
100% ticket coverage
Every support interaction is evaluated automatically. No more sampling 2–3% and hoping it's representative.
No more blind spots
The 97% of tickets you never reviewed? Revelir covers all of them.
Consistent scoring
Every ticket scored the same way, every time. No reviewer bias, no fatigue.
Scores against your own rubric
Revelir ingests your SOPs, knowledge base, and QA rubric before scoring. Your agents are evaluated against your standards — not a generic benchmark.
Ingests your existing QA rubric and policies
Scores each conversation across all your criteria
Improves accuracy over time as your QA team calibrates it
Evaluates AI agents too
As you deploy AI alongside human agents, Revelir scores both. One consistent QA layer across your entire support operation.
Same rubric applied to human and AI agents
Identify where AI falls short before it affects customers
Full visibility into your blended support operation
Your QA team stops reviewing tickets. They start acting on results.
Leaders get a clear, unbiased picture of where quality is strong, where it isn't, and which agents need support. Your QA lead spends their time on calibration sessions and coaching — backed by data from every single conversation.
Pricing
Powerful insights at a price that makes sense
What’s included
Unlimited conversations / month
Create unlimited Custom Metrics
Detailed analytics
Custom integrations
Dedicated Customer Support
Customer Reviews
“The team is incredibly responsive. Feedback turns into shipped features fast - it genuinely feels like we’re building the product together.”
“We’ve manually reviewed tickets for years. Revelir is the first product that has made AI ticket review at scale actually usable.”
“I know the founder personally. The Revelir team is thoughtful, dependable, and exactly the kind of team you trust to deliver on a big vision.”
See RevelirQA in action.
Book a 30-minute demo. We'll show you what 100% ticket coverage looks like for your support operation — and walk you through exactly how scoring works against your own rubric.
we'd love to have a chat