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Routine tickets resolved automatically. Complex work handled by your team.
60–70% of support tickets are repetitive — password resets, order status, refund requests. Simple issues that don't need a human, but eat up most of your agents' day. Revelir handles them automatically so your team can focus on the work that actually matters.
Autonomous ticket resolution
Handles routine requests end-to-end — refunds, status updates, policy questions — without a human in the loop.
Available 24/7
No shift limits. Routine issues resolved at any hour without queue buildup.
Consistent responses
Every customer gets the same quality answer, based on your policies every time.
Trained on your past tickets and knowledge base
Learns from your historical resolutions, help articles, and policies. The longer it runs, the more accurate it gets.
Ingests your existing help articles and SOPs
Learns from historical ticket resolutions
Improves continuously through calibration
Seamless human handoff
When an issue needs a human, the agent escalates with full context — the customer's history, what the AI tried, and why it couldn't resolve. Your rep picks up exactly where it left off.
Detects when escalation is needed
Passes full conversation context to the human rep
Customer never has to repeat themselves
Your agents spend their time on work that actually needs them.
Complex complaints, sensitive cases, high-value customers — that's where your team focuses. Routine tickets are handled automatically, at any hour, without queue buildup.
Pricing
Powerful insights at a price that makes sense
What’s included
Unlimited conversations / month
Create unlimited Custom Metrics
Detailed analytics
Custom integrations
Dedicated Customer Support
Customer Reviews
“The team is incredibly responsive. Feedback turns into shipped features fast - it genuinely feels like we’re building the product together.”
“We’ve manually reviewed tickets for years. Revelir is the first product that has made AI ticket review at scale actually usable.”
“I know the founder personally. The Revelir team is thoughtful, dependable, and exactly the kind of team you trust to deliver on a big vision.”
See the Support Agent in action.
Book a 30-minute demo. We'll show you what autonomous ticket resolution looks like for your support operation.
we'd love to have a chat